B2C
Next-generation CRM is here, transforming your data into relationships.
Our cloud-based digital marketing CRM solutions bring you closer to your customers, and generate profitable, quantifiable revenue growth. From prospecting to CRM, we connect with consumers to build deeper relationships and engagement.Turning Data into Relationships
Identity Management
- Eclub / Loyalty
- Web / Mobile
- POS: CustomerConnect™
- Deterministic and probablistic
Intelligence & Analytics
- Cross-channel behaviors
- Silhouettes™
- Customer Segmentation
- Machine Learning
- Channel and campaign measurement
Customer Management Platform
- Customer Management Platform (CMP)
- Access to customer information and trends
- CDP includes Transactions, behaviors and demographics
- Audience selection for cross-channel campaigns
- Campaign performance tracking
- Customer and prospect marketing
Personalization
- Insight-driven opportunity identification
- Segment-based communications
- Behavioral triggers
Automation
- Programmatic customer communications
- AI-based offer and message optimization
Our Work
Group Travel Optimization
A group travel company has over 50 international programs per year, and relationships with over 200 associations,
Hispanic Automotive Prospecting
A big three auto manufacturer was looking to increase truck sales to the Hispanic market in the US
Customer Acquisition
A satellite-based internet provider needed to support the launch of their latest satellite.
Customer Loyalty
A nationwide specialty retailer was seeking to implement organization-wide data aggregation
Healthcare Patient Acquisition
A 200 location dental care provider needed to reduce the cost of acquiring new patients to their locations.
Loyalty
A specialty retailer with over 1,000 locations and large online presence had a loyalty program that had a sign up fee.
Loyalty
A Brick and Mortar Retailer was concerned their current loyalty program had become stale.
